Email Support

Our team typically responds within 24 hours on business days.

[email protected]

Business Hours

Our support team is available during these hours:

  • Monday - Friday: 9 AM - 5 PM EST
  • Saturday - Sunday: Closed

Location

Our headquarters is located in:

Connectica LLC
Fort Lauderdale, Florida
United States

Contact Form

Please fill out the form below, and we'll get back to you as soon as possible.

Frequently Asked Questions

We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). For more complex technical issues, resolution may take longer, but we'll keep you updated throughout the process.

To help us assist you more efficiently, please include:
  • Your registered email address
  • The URL you were auditing (if applicable)
  • Detailed description of any error messages
  • Screenshots if possible
  • Steps to reproduce the issue

If you're experiencing issues with our service and wish to request a refund, please email [email protected] with your order details and reason for the refund request. Our team will review your case according to our refund policy and get back to you within 2 business days.

Yes! Enterprise customers and Business plan subscribers can schedule a personalized consultation with our AI visibility experts. Please use the contact form to request a consultation, and our team will coordinate a suitable time for a call or video meeting.